Last Updated: June 2025

Amelia Springs Assisted Living uses SMS (text messaging) to communicate efficiently with individuals, including residents, family members, care professionals, training participants, and general inquirers. The following terms explain how we manage SMS communication and your rights related to receiving text messages.

  1. Consent to Receive SMS Messages

    By providing your phone number and agreeing to receive text messages from Amelia Springs Assisted Living, you acknowledge and accept the terms listed here.

    • Your phone number and consent are kept confidential.
    • We do not share or sell your phone number or SMS consent with third parties or affiliates for marketing or promotional purposes.
    • SMS is used only for direct, relevant communication related to care coordination and responses to questions and requests.

  2. Types of SMS You May Receive

    For Residents and Families

    • Appointment confirmations
    • Notifications about activities or care updates
    • Emergency alerts or schedule adjustments

    For Job Applicants and Staff

    • Interview confirmations and reminders
    • Updates about onboarding or required training

    For General Inquiries

    • Replies to questions submitted via phone or through our website

  3. Message Frequency and Fees

    Message frequency depends on your interaction with our team and may range from a few to several messages per day. Standard text message and data rates may apply according to your mobile provider’s plan.

  4. How to Opt In

    You may choose to receive SMS messages by:

    • Verbally confirming with a staff member
    • Checking the SMS consent option on our forms (paper or digital)
    • Signing up through a form on our website

  5. How to Opt Out

    You can stop receiving text messages from Amelia Springs Assisted Living at any time:

    • Reply “STOP” to any message
    • Contact us directly at 904-261-9494 and request removal from our SMS list
    • Decline or leave the SMS consent box unchecked on any forms

  6. Need Help with SMS?

    Reply “HELP” to any of our messages for assistance. You will receive a message with further contact details:

    “For help, please contact Amelia Springs Assisted Living at 904-261-9494 or email admin@ameliaspringsalf.com.”